Privacy Policy

Last updated: August 28, 2026

Information We Collect

We may collect:

• Your name, email address, and phone number.
• Your address, postal code, or general service location.
• Cleaning details, such as the type of service requested, number of bedrooms and bathrooms, preferred dates, and special requests.
• Messages and other information you choose to provide.
• Basic technical information collected through our website, such as browser type, device type, IP address, and website usage data.

How We Use Your Information

We use personal information to:

• Respond to questions and quote requests.
• Confirm service availability in your area.
• Prepare estimates and schedule cleaning services.
• Communicate with you about requested or booked services.
• Provide customer support.
• Improve our website and services.
• Maintain business records and meet legal obligations.

We will only send promotional messages where permitted by law or with your consent.

How We Collect Information

Information may be collected directly from you through our website, Facebook or Instagram lead forms, Messenger conversations, email, phone calls, or other communications. Limited technical information may also be collected automatically when you use our website.

Sharing Your Information

We do not sell or rent personal information.

We may share limited information with service providers that help us operate our website, communications, advertising, scheduling, or business systems. Information submitted through Facebook, Instagram, or Messenger is also processed by Meta according to Meta's own privacy policies.

We may disclose information when required by law or when reasonably necessary to protect our business, customers, or legal rights.

Retention and Security

We retain personal information only for as long as reasonably necessary to respond to inquiries, provide services, maintain required business records, or meet legal obligations.

We use reasonable administrative and technical safeguards to protect personal information. However, no online transmission or storage system can be guaranteed to be completely secure.

Your Choices and Rights

You may contact us to:

• Request access to the personal information we hold about you.
• Correct inaccurate information.
• Withdraw consent where applicable.
• Request deletion of your information, subject to legal or business recordkeeping requirements.
• Unsubscribe from promotional communications.

Third-Party Services

Our website or communications may contain links to third-party services. Their privacy practices are governed by their own policies, and KIN Cleaning is not responsible for how those services handle information.

Changes to This Policy

We may update this Privacy Policy when our practices or legal requirements change. The latest version will be posted on this page with an updated date.

Contact Us

For privacy questions or requests, contact: